Please read this privacy notice (“Privacy Notice”) carefully as it describes our selection, use, disclosure, retention and protection of your personal information. This Privacy Discover applies to any website, application or service which references this Privacy Discover. Where you provide all of us with your own personal information in any of many ways described in section 2 below, you agree that we may collect, store and employ it: (a) in order to perform our contractual obligations to you; (b) based on our legitimate interests for running (i. e. for internal administrative purposes, data stats and benchmarking (see segment 3 below for more information), direct marketing, maintaining automated back-up systems or for the detection or prevention of crime); or (c) based on your consent, which you may withdraw anytime, as described in this Privacy Discover.
1. Who we are
This Privacy Notice applies to all products, applications and services provided by The particular Sage Group plc (a company incorporated in Great britain with company registration number 2231246 and whose registered office address is To the north Park, Newcastle on Tyne, NE13 9AA), and its affiliates, but excludes any products applications or services which may have separate privacy sees which do not integrate this Privacy Notice.
2. The way we gather information
In order to the extent permissible under applicable law, we gather information about who you are and any other party whose details you provide to all of us when you:
register to use our websites, applications or services (including free trials); this may include your name (including business name), address, email deal with and telephone number. We might also ask you to provide more information about your business and your preferences;
place an order using our websites, applications or services; this may include your name (including business name), address, contact (including telephone number and email address) and payment details;
complete online forms (including call back requests), be a part of surveys, post on our discussion boards, post any weblogs, enter any competitions or prize draws, download information such as white documents or other publications or participate in any other active areas that appear on our website or within our application or service;
connect to us using social media;
provide your contact details to us when registering to use or accessing any websites, applications or services we make available or when you update those details; and
e mail us offline, for example by telephone, fax, SMS, email or post.
We will also gather your information where you only partially complete and/or abandon any information inputted into internet site and/or other online forms and may use this information to contact you to remind you to complete any outstanding information and/or for marketing purposes.
We also gather information from your devices (including mobile devices) and applications you or your users use to access and use any of our websites, applications or services (for example, we may gather the device identification number and type, location information and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your Internet protocol address, your surfing around history and your web record information) and we will request your permission before we do so. We may do this using cookies or similar systems (as described in segment 11 below).
We may enhance personal information we gather from you with information we obtain from 3 rd parties that are entitled to discuss that information; for instance , information from credit agencies, lookup information providers or open public sources (e. g. for customer due diligence purposes), however in each case as permitted by applicable regulations.
Providing us with information about others
If you provide us with personal information about someone more, you are accountable for guaranteeing that you comply with any obligation and consent obligations under applicable data protection laws regarding such disclosure. In so far as required by appropriate data protection laws, you must make certain you have provided the required notices and have obtained the individual’s explicit consent to give us with the information and that you describe to them how we collect, use, disclose and maintain their personal information or direct them to learn our Privacy Notice.
3. How we use your information
Towards the extent permissible under applicable law, we use your information to:
provide any information and services that you have requested or any type of applications or services you have ordered;
compare information for accuracy and verify it with 3 rd parties;
provide, maintain, protect and improve any applications, products, services and information that you have asked for from us;
manage and administer your use of applications, products and services you have asked all of us to provide;
manage our relationship with you (for example, customer services and support activities);
monitor, determine, improve and protect our content, website, applications and services and provide an enhanced, personal, user experience for you;
undertake internal testing of our website, applications, systems and services to test and improve their security, provision and gratification, in which case, we would pseudonymise details used for such purposes, and ensure is it only displayed at aggregated levels that may not be associated back to you or any type of living individual;
provide you with details that we are required to send you to comply with our regulatory or legal obligations;
detect, prevent, check out or remediate, crime, against the law or prohibited activities or to otherwise protect our legal rights (including entrave with regulators and law enforcement agencies for these purposes);
contact you to see if you would like to take part in our customer research (for example, feedback on your use of our own applications, products and services);
to monitor, carry out there statistical analysis and benchmarking, provided that in such circumstances it is on an aggregated basis which will not be associated back to you or any living individual;
deliver targeted advertising, marketing (including in-product messaging) or information to you which may be useful to you, dependent on your use of our applications and services;
deliver joint content and services with 3 rd parties with whom you have a separate relationship (for example, social media providers); and
give you location- dependent services (for example, advertising and other personalised content), where we gather geo-location data.
To the extent permitted by applicable law, we retain information about who you are after the closure of your Sage account, if your application for a Sage account is declined or if you decide not to proceed. This information will be held and used for as long as allowed for legal, regulatory, scam prevention and legitimate business purposes.
Internet site, applications (including mobile applications) and services may contain technology that enables all of us to:
check specific information from your device or systems directly relevant to your use of the websites, applications or services against our records to make certain the websites, applications or services are being used in accordance with our end-user agreements and troubleshoot any problems;
obtain information relating to any technological errors or other issues with internet site, applications and services;
collect information about how you and users use the functions of the features of our website, applications and services; and
gather statistical information about the operating system and environment from which you access our applications or services.
You can control your privacy settings within your browser or our applications and services (where applicable).
In addition to the purposes described in this section 3, we may also use information we gather to deliver targeted advertising, marketing (including in-product messaging) or information to you which might be useful, based on your connectivity to the website, applications or services or any other information we have about who you are (depending on the websites, applications or services, you may in a position to configure these features to suit your preferences). Sections 5 and 6 of this Privacy Notice provides further details about how we will do this.
We may monitor and record our communications with you, including e-mails and phone discussions. Information which we acquire may then supply for training purposes, quality assurance, to record details about our website, applications and services you order from all of us or ask us about, and in order to meet our legal and regulatory obligations generally.
We may obtain information through mobile applications that you or your users install on their mobile devices to access and use our website, applications or services or which you or your users use to provide other services related to that mobile application (for example, to sync information from our application or service with such mobile application). These mobile applications may be our own mobile applications or those owned by 3rd parties. Where the mobile application belongs to a 3rd party, you must read that 3rd party’s own privacy notice as it will affect your use of that 3rd party mobile application. We are not responsible for such 3rd party mobile applications and their use of your personal information.
Mobile applications may give us with information related to a user’s use of the mobile application and use of our applications and services seen using that mobile application. We may use such information to provide and increase the mobile application or our own application or services. For example, activity undertaken inside a mobile application may be logged.
A person can configure our mobile application’s privacy settings on your device but this may affect the performance of the mobile application and the way in which it interacts with our applications and services.
Data analytics and benchmarking
We may use information generated and stored during your use of our services for our genuine business interests to enable us to give you the best service and/or solutions and the best experience. These kinds of purposes include to:
deliver advertising, marketing (including in-product messaging) or information to you which may be useful to you, based on your use of services;
carry out research and development to improve our services, companies applications;
develop and provide new and existing functionality and services (including record analysis, benchmarking and predicting services); and
provide you with location based services (for example location relevant content) where we acquire geo-location data to get a relevant experience.
Whenever we use your information for our genuine interests, we will ensure that your information is processed on a pseudonymised basis and displayed at aggregated levels, which will not be linked back again to you or to any living individual.
You could have the right to thing to processing based on our legitimate interests, and if you wish to do so, please contact us at globalprivacy@sage. apresentando to discuss this further. If you object, this may affect our capability to provide certain services and/or solutions for your benefit.
4. Sharing your information
We may discuss your information with:
any company within the Sage Group, for the purposes set out in this Privacy Notice, (e. gary the gadget guy. global information and customer relationship management; software and service compatibility and improvements; and provide you with details, applications, products or services that you have requested);
our agencies and agents (including their sub-contractors) or next parties which process information on our behalf (e. g. internet service and platform providers, payment processing providers and those organisations we indulge to help us send communications to you) so they may help us to provide you with the applications, products, services and also the precise product information you have requested or which we believe is of interest to you;
partners, including system implementers, resellers, value-added resellers, self-employed software vendors and designers that may help all of us to provide you with the applications, products, services and information you have requested or which we believe is of interest to you;
third parties used to facilitate payment transactions, for example clearing houses, clearing systems, financial institutions and transaction beneficiaries;
third parties where you have a relationship with that next party and you have consented to us mailing information (for example social media sites or other next party application providers);
third parties for marketing purposes (e. g. our partners and other next parties with whom we work and whose products or services we think will interest you in the procedure of your business activities. For example, finance organisations (such as banks, insurers, finance providers), payment solutions providers, software and services providers that provide business solutions);
credit reference and fraud prevention firms;
regulators to meet Sage Group’s legal and regulatory obligations;
law enforcement firms so that they may discover or prevent criminal offense or prosecute offenders;
any next party in the context of actual or threatened legal proceedings, provided we can do so lawfully (for example in reaction to a courtroom order);
any next celebration to be able to meet our legal and regulatory responsibilities, including statutory or regulatory reporting or the recognition or prevention of unlawful acts;
our own and Sage Group professional advisors and auditors with regards to seeking professional advice or meet our audit responsibilities;
another company if we sell or buy (or negotiate to sell or buy) any business or assets;
another organisation to whom we may transfer our contract with you; and
Authorities departments where reporting is mandatory under applicable law.
We may share non-personally identifiable information about the use of our website, applications, products or services publicly or with next parties but this will not include information that can be used to identify you.
From time to time, we may use your information to contact you with details about our applications, companies services which we feel may be of interest to you. We might also share your information with our group companies and carefully selected 3rd parties so they (or we) may get in touch with you with information about their goods and services which we feel may be of interest to you. We or they may wish to contact you for this purpose by telephone, post, SMS or email. A person have the right at any time to stop us from contacting you for marketing purposes. A person may also request at any time that we do not share your information with 3rd parties referred to in this paragraph. If you wish to exercise these legal rights you can do so by opting for your contact preferences at the point where you provide us with your information on our websites, applications or services, using any preference centres we give you access to or by mailing us an email to globalprivacy@sage. com. You can also unsubscribe from any email marketing using the links provided in the emails we send to you.
Third party platform advertising
Where you respond to communications we post on third-party platforms (such as Facebook, Google and Twitter), we might also share your information with those 3rd parties to be able to function targeted advertising/content to you via the relevant 3rd party platform based on your profile/interests. Your information is employed by the thirdparty platform provider to identify your account and function advertisements to you. A person can control what commercials you receive with the personal privacy settings on the relevant provider’s platform and you should consult the 3rd party’s help/support centre for more information.
Third party system advertising
We may discuss your information with 3rd celebration platform providers (such as Facebook, Google and Twitter) to serve targeted advertising/content to you via the relevant 3rd party platform dependent on your profile/interests. Your own information is employed by the third-party platform provider to recognize your account and function advertisements to you. A person can control what commercials you receive via the privacy settings on the relevant provider’s platform and you should consult the 3rd party’s help/support centre for more information.
six. Your information and your rights
Should you be based within the EEA or within another jurisdiction having similar data protection laws, in certain circumstances you have the following rights:
the justification to be told how we use your information and obtain access to your information;
the justification to have your information rectified or erased or place restrictions on processing your information;
the justification to object to the running of your information electronic. g. for direct marketing purposes or where the processing is dependent on our genuine interests;
the justification to have any information you provided to us on an computerized basis returned to you in a structured, commonly used and machine-readable format, or sent directly to another company, where technically possible (“data portability”);
in which the running of your information is dependent on your consent, the right to withdraw that consent subject to legal or contractual restrictions;
the justification to thing to any judgements based on the automated processing of your own personal data, including profiling; and
the right to lodge a complaint with the supervisory authority responsible for data protection matters (e. gary the gadget guy. in the UK, the data Commissioner’s Office).
If you request a copy of your information you might be required to pay a statutory fee.
If we hold details about you which is incorrect or if there are any changes to your details, please let us know by so that we can keep our records accurate and up to date.
When you withdraw your consent to the use of your personal information for purposes set out in our Privacy Notice, we might not exactly have the ability to provide you with access to all or areas of our website, applications, and services.
We will retain your personal information for the duration of our business relationship and afterwards for as long as is necessary and relevant for our genuine business purposes, in accordance with the Sage Group Data Retention, Marking and Destruction Policy or as otherwise permitted by appropriate laws and regulations. Wherever we no longer need your personal information, we will dispose of it in a secure manner (without further notice to you).
seven. Changes to our personal privacy notice
We may change this Privacy Notice from time to time. However we can not reduce your legal rights under this Privacy Discover. We will always upgrade this Privacy Notice on our website, so please try to read it when you visit the website (the ‘last updated’ reference tells you once we last updated this Privacy Notice).
8. Security and storage space of information
We will maintain your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful running and against its unintentional loss, destruction or destruction. We will do our best to protect your personal information but we cannot guarantee the security of your information which is transmitted to our website, applications or services or other website, applications and services via an internet or similar connection. When we have given you (or you have chosen) a password to gain access to certain areas of our websites, applications or services please keep this password safe – we will not share this password with anyone.
If you believe your account has already been compromised, please contact all of us
9. Transfers outside of the European Economic Area
Personal information in the European Union is protected by data protection laws but other nations around the world do not necessarily protect your personal information in the same way.
Internet site and some of our applications or services or parts of them may also be hosted in the United States or perhaps outside of the EEA (which means all the EU countries plus Norwegian, Iceland and Liechtenstein) (“EEA”) and this means that we may transfer details which is submitted by you through the website and also the application or service away from EEA to the United States or other territories outside of the EEA. When you send an email to all of us, this will also be stored on our email servers that are hosted in the United States.
We may use providers dependent outside of the EEA to help us provide our website, applications and services to you (for example, platform and payment providers who help all of us deliver our applications and services, or advertising or execute your payments) and this means that we may transfer your information to providers outside the EEA with regards to providing our applications, advertising services to you.
We take steps to ensure that where your information is transferred outside of the EEA by our providers and hosting providers, appropriate measures and controls in destination to protect that information in accordance with applicable data protection regulations. For example, we may share information with our group companies or affiliates based outside the EEA for the purposes envisaged by this Level of privacy Notice. All Sage team companies are controlled by Sage group data protection policies designed to protect data in accordance with EU data protection laws. Inside each case, such transactions are made in accordance with the requirements of Regulations (EU) 2016/679 (the General Data Protection Restrictions or “GDPR”) and may be based on the use of the Western european Commission’s Standard Model Clauses for transfers of personal data away from EEA.
By simply using our website, goods and services or by interacting with us in the ways described in this Level of privacy Notice, you consent to the transfer of your information outside the EEA in the circumstances set out in this Level of privacy Notice. If you do not want your information to be transmitted outside the EEA you must not use our website, applications or services.
12. Other sites and social media
If you follow a link from our website, application or in order to another site or service, this Privacy Notice will no longer apply. We are not responsible for the information handling procedures of 3rd party sites or services and we encourage you to read the privacy notices appearing on those sites or services.
Our websites, applications or services may enable you to share information with social media sites, or use online communities to create your account or to connect your social media account. Those social media sites may automatically provide us with access to certain personal information retained by them about you (for example any content you have viewed). A person should be able to manage your privacy configurations from within your own 3rd party social media account(s) to manage what personal information you enable us to access from that account.
eleven. Cookies, Analytics and Traffic Data
Our own cookies may be treatment cookies (temporary cookies that identify and track users within our websites, applications or services which are deleted when you close up your browser or leave your session in the application or service) or persistent cookies (cookies which enable our websites, applications or services to “remember” who you are and remember your preferences within our websites, applications or services and that may stay on your computer or device after you close up your browser or leave your session in the application or service).
We use the following different kinds of cookies:
Strictly necessary cookies
These are cookies which are needed for our websites, applications or services to function properly, for instance , these cookies allow you to gain access to secure areas of our website or remember what you have put into your shopping basket.
Performance cookies and stats technologies
These cookies acquire information about how visitors and users use our websites, applications and services, for instance which functionality visitors use most often, and if they get mistake messages from areas of the websites, applications or services. These cookies avoid acquire information that identifies a visitor or customer. All information these cookies acquire is aggregated and therefore anonymous. We only use these cookies to improve how our website, applications and services work.
These cookies allow our websites, applications and services to remember selections you choose (such as your user name, language or the region you are in) and provide improved, more personal features. These kinds of cookies can also be used to keep in mind changes you have made to text size, web site and other areas of web pages that you can customise. They may also be used to provide services you have asked for. The data these cookies acquire may be anonymised and they cannot track your browsing activity on other websites.
Targeting or advertising cookies
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to reduce the number of times you see an advertising as well as help measure the effectiveness of the advertising campaign. These people are usually positioned by advertising networks with the website operators’ permission. These people remember that you have visited a web site and this information is shared with other organisations such as advertisers. Quite often concentrating on or advertising cookies will be linked to site functionality provided by the other organisation.
Web beacons and parameter tracking
IP Address and traffic data
We keep a record of traffic data which is logged automatically by our servers, such as your Internet Protocol (IP) deal with, device information, the website that you visited before ours and the site you visit after leaving our site. We also acquire some site, application and service statistics such as access rates, page visits and page views. We are not able to identify anyone from traffic data or site statistics.
Find out more about the individual cookies and stats technologies that we use.